churn rate

Meanings

• Noun

  The percentage of customers or users who stop using a product or service within a certain time period.

  - "The company's churn rate for the last quarter was 5%."
  - "A high churn rate can indicate customer dissatisfaction."

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Variants

List of all variants of churn rate that leads to same result
churn , churns , churned , churning , churn out , churned out , churning out , churns out , churn through , churned through , churning through , churns through

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Etymology

origin and the way in which meanings have changed throughout history.

The term 'churn' comes from the idea of 'churning' milk to separate the cream, and the concept of customers 'churning' or leaving a product or service is similar to the idea of 'milk' or potential being 'separated' from a business.

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Trivia

Any details, considerations, events or pieces of information regarding the word

1. Churn rate is often expressed as a percentage, and a high churn rate can be a major concern for businesses.

2. Churn rate is an important metric in industries such as telecommunications, subscription services, and software as a service (SaaS).

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Related Concepts

informations on related concepts or terms closely associated with the word. Discuss semantic fields or domains that the word belongs to

1. Customer Retention: The practice of keeping and growing a company's customer base.

2. Customer Lifetime Value: The total revenue a business can reasonably expect from a single customer account.

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Culture

Any cultural, historical, or symbolic significance of the word. Explore how the word has been used in literature, art, music, or other forms of expression.

In business contexts, churn rate is an important metric used to measure customer satisfaction and retention. High churn rates can indicate issues with product quality, pricing, or customer service, and can lead to decreased revenue and profitability.

How to Memorize "churn rate"

1. visualize
   

   - Imagine a bucket of milk being churned, and customers as the cream being separated out. The goal is to keep as much cream (customers) in the bucket (business) as possible.

2. associate
   

   - Associate the term 'churn rate' with 'customer satisfaction' and 'customer retention'. A high churn rate often indicates dissatisfied customers who are likely to leave.

3. mnemonics
   

   - Use the acronym 'CRAZY' to remember the definition of churn rate: Customers 'R'evolving 'A'round 'Z'ero, indicating the customers who have stopped using a product or service.

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